Frequently asked questions
AirClaimed is a guidance layer. We keep language conservative and avoid guarantees. If you proceed, you choose a specialist partner.
No. AirClaimed is an informational eligibility and guidance tool. We do not provide legal advice and we do not submit claims. If you choose to proceed, you can continue with a specialist partner.
No. Eligibility depends on the route, carrier, final arrival delay, notice and re-routing conditions (for cancellations), and the airline’s proven cause. Extraordinary circumstances may remove compensation, but other rights can still apply.
In this pilot, we do not require accounts, do not accept document uploads, and do not intentionally store personal data. Basic operational logs may be processed by hosting providers for security and reliability.
No. We avoid definitive amounts and promises. Compensation bands depend on multiple factors including distance and circumstances. A partner can provide a detailed assessment and handle submission.
That may affect compensation. The airline typically has to justify the cause. Keep evidence (messages, airport announcements, screenshots). A specialist partner can evaluate whether the airline’s reason is valid under EU261 practice.
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AirClaimed is designed as a neutral first step: conservative outputs, clear checklists, and fewer exaggerated promises. It helps you decide whether it may be worth proceeding.
Run the checker for an indicative result, then decide if you want to proceed with a partner.